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Update your contact info

Learn how to change the phone number, paperless billing email, and mailing address for your AT&T accounts.

How to update your contact info

FYI: If you have lock turned on, you can't edit your contact details. Learn how to turn off Wireless Account Lock or manage Business Account Lock.

  1. Go to your myAT&T Profile. Sign in, if asked.
  2. Scroll to My linked accounts and choose Edit to update your Phone, Email, or Address.
  3. Follow the prompts to make your changes.
  4. Check your email inbox for an email from us to verify your email address. Don't see an email? Make sure to check your spam or junk folder.

If you have wireless service, we may also send a verification code to confirm your changes. Keep in mind:

  • You may have different info for your user ID and any linked accounts. You must update each one separately. It's important to have the same phone, email, and address for all your accounts, whenever possible. This will help if you need to call us or reset your user ID or password.
  • We send payment confirmations to the email address for your ID when you pay online. Learn how to update the contact email for your ID

Ways we may contact you

You may have a choice about how we use some of the account contact info you give us. To view or change certain automated messaging preferences, go to att.com/cmpchoice.

Last updated: August 20, 2025

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