Transfer a number to AT&T

Find out how to transfer a number to AT&T Wireless or AT&T Prepaid. Also learn how long a transfer takes and how to check transfer status


Tips to transfer your number to AT&T

  • Don't cancel your current service! We'll take care of that when you activate your new device.
  • You'll have to pay any balances due to your current provider. You may also have to pay an Early Termination Fee to them.
  • We may charge a one-time transfer fee, or an activation fee, for each new line of service.

Prepare for number transfer

To start, make sure your number's eligible to transfer. Then you'll have to share info about your current account to start the transfer process. Any wrong info will delay your service provider from releasing your number to AT&T. 

Check a recent monthly bill or sign in to your current account to verify:

  • Number you want to transfer (number must be active)
  • Account number
  • Number transfer PIN or account passcode (for service providers that don’t require a number transfer PIN)
  • Account zip code

Get your number transfer PIN

Here's how you can get a PIN from your carrier.

  • Cricket Wireless: Dial *PORT/*PORTAR from your device or sign in to your app.
  • Metro by T-Mobile: Dial 611 from your device or sign in to your app.
  • Spectrum: Dial 833.224.6603 from your device or sign in to your app.
  • T-Mobile: Dial 611 from your device or sign in to your app.
  • Verizon: Dial #Port from your device or sign in to your app.
  • Xfinity: Call 888.936.4968 or chat with an Xfinity agent.
  • Vonage: Call 732.944.0000 or chat with a Vonage agent.
  • Tracfone, Straight Talk, Net10, Total Wireless, Simple Mobile, Walmart Family Mobile: Text NTP to 611611.

Find additional ways to get your account number and transfer PIN

Transfer number to AT&T

There are two ways to transfer a number to us:

  • Activate a new line with a number you're transferring from another carrier.
  • Replace the AT&T number you have now with one you're transferring from another carrier.

If you're replacing your AT&T number with one from another carrier, follow these steps:

  1. Go to your my AT&T account overview.
  2. Scroll to My devices.
  3. Find the device you want to transfer a number to and select Manage device.
  4. Choose Options & settings, then Change phone number.
  5. Select Transfer a number to AT&T and follow the prompts.

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Last updated: August 18, 2025

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